Privacy policy

Privacy Policy

At OneMercato, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.OneMercato.com] and use our services. By accessing or using our site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information:
    When you make a purchase or register an account, we may collect your name, email address, shipping and billing addresses, phone number, and payment details.

  • Non-Personal Information:
    We may collect data such as your browser type, device information, IP address, and browsing behavior to help us improve our website and marketing efforts.

  • Cookies & Tracking Technologies:
    We use cookies, pixels, and other tracking tools to personalize your experience, analyze website performance, and serve relevant advertising.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases, returns, or inquiries

  • Send updates, newsletters, or promotional offers (you can opt out anytime)

  • Improve our website and customer service

  • Prevent fraud and ensure security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Trusted third-party service providers, such as payment processors, shipping carriers, and email platforms

  • Analytics and marketing tools, to help us understand customer behavior and improve targeting

  • Legal authorities, when required by law or to protect our rights

All third-party partners are obligated to maintain your privacy and use data only for authorized purposes.

4. Data Security

We use industry-standard security measures to protect your data, including SSL encryption and secure payment gateways. However, no system is 100% secure, so we cannot guarantee absolute protection.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request that we stop using your data for certain purposes

To exercise your rights, please contact us at: Service@OneMercato.com

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their policies separately.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

OneMercato Customer Support
📧 Email: Service@OneMercato.com